/* Customer Service 페이지 스타일 */

/* Customer Service Header */
.cs-header {
    background: #fff;
    color: #000;
    padding: 4rem 0 2rem;
    text-align: center;
}

.cs-header-content h1 {
    font-size: 2.5rem;
    font-weight: 700;
    margin-bottom: 1rem;
}

.cs-header-content p {
    font-size: 1.1rem;
    opacity: 0.9;
    max-width: 600px;
    margin: 0 auto;
}

/* Quick Help Section */
.quick-help {
    padding: 4rem 0;
    background: #f8f9fa;
}

.quick-help h2 {
    text-align: center;
    margin-bottom: 3rem;
    font-size: 2rem;
    color: #333;
}

.help-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    gap: 2rem;
}

.help-card {
    background: white;
    padding: 2rem;
    border-radius: 12px;
    text-align: center;
    transition: all 0.3s ease;
    border: 1px solid #eee;
}

.help-card:hover {
    transform: translateY(-5px);
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.1);
}

.help-icon {
    width: 60px;
    height: 60px;
    background: #ff4e45;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 1.5rem;
}

.help-icon i {
    font-size: 1.5rem;
    color: white;
}

.help-card h3 {
    font-size: 1.25rem;
    margin-bottom: 1rem;
    color: #333;
}

.help-card p {
    color: #666;
    line-height: 1.6;
    margin-bottom: 1.5rem;
}

.help-link {
    color: #ff4e45;
    text-decoration: none;
    font-weight: 500;
    transition: color 0.3s ease;
}

.help-link:hover {
    color: #764ba2;
}

/* Contact Methods */
.contact-methods {
    padding: 4rem 0;
}

.contact-methods h2 {
    text-align: center;
    margin-bottom: 3rem;
    font-size: 2rem;
    color: #333;
}

.contact-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(320px, 1fr));
    gap: 2rem;
}

.contact-card {
    background: white;
    border: 2px solid #f0f0f0;
    border-radius: 16px;
    padding: 2.5rem;
    text-align: center;
    transition: all 0.3s ease;
    display: flex;
    flex-direction: column;
    align-items: stretch;
}

.contact-card:hover {
    border-color: #ff4e45;
    transform: translateY(-3px);
    box-shadow: 0 8px 25px rgba(102, 126, 234, 0.15);
}

.contact-icon {
    width: 80px;
    height: 80px;
    background: #ff4e45;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 1.5rem;
}

.contact-icon i {
    font-size: 2rem;
    color: white;
}

.contact-card h3 {
    font-size: 1.5rem;
    margin-bottom: 1.5rem;
    color: #333;
}

.contact-info {
    margin-bottom: 2rem;
    flex: 1;
}

.contact-number {
    font-size: 1.5rem;
    font-weight: 700;
    color: #000;
    margin-bottom: 0.5rem;
}

.contact-email {
    font-size: 1.25rem;
    font-weight: 600;
    color: #000;
    margin-bottom: 0.5rem;
}

.contact-status {
    font-size: 1.1rem;
    font-weight: 600;
    margin-bottom: 0.5rem;
}

.contact-status.online {
    color: #28a745;
}

.contact-status i {
    margin-right: 0.5rem;
}

.contact-time {
    color: #666;
    line-height: 1.6;
    margin-bottom: 0.5rem;
}

.contact-note {
    font-size: 0.9rem;
    color: #999;
    font-style: italic;
}

.contact-btn {
    background: #fff;
    border:1px solid #ff4e45;
    color: #ff4e45;
    
    padding: 1rem 2rem;
    border-radius: 8px;
    font-size: 1rem;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.3s ease;
    width: 100%;
    margin-top: auto;
}

.contact-btn:hover {
    background: #ff4e45;
    color:#fff;
    transform: translateY(-2px);
}

.contact-btn.primary {
    background: linear-gradient(135deg, #667eea, #764ba2);
}

.contact-btn.primary:hover {
    background: linear-gradient(135deg, #5a67d8, #6b46a3);
}

.contact-btn i {
    margin-right: 0.5rem;
}

/* FAQ Section */
.faq-section {
    padding: 4rem 0;
    background: #f8f9fa;
}

.faq-section h2 {
    text-align: center;
    margin-bottom: 2rem;
    font-size: 2rem;
    color: #333;
}

.faq-categories {
    display: flex;
    justify-content: center;
    gap: 1rem;
    margin-bottom: 3rem;
    flex-wrap: wrap;
}

.faq-category {
    padding: 0.75rem 1.5rem;
    border: 2px solid #ddd;
    background: white;
    color: #666;
    border-radius: 25px;
    cursor: pointer;
    transition: all 0.3s ease;
    font-weight: 500;
}

.faq-category:hover,
.faq-category.active {
    background: #ff4e45;
    color: white;
    border-color: #ff4e45;
}

.faq-list {
    max-width: 800px;
    margin: 0 auto;
}

.faq-item {
    background: white;
    border-radius: 12px;
    margin-bottom: 1rem;
    overflow: hidden;
    border: 1px solid #eee;
    transition: all 0.3s ease;
}

.faq-item:hover {
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.1);
}

.faq-question {
    padding: 1.5rem;
    cursor: pointer;
    display: flex;
    justify-content: space-between;
    align-items: center;
    background: white;
    transition: background 0.3s ease;
}

.faq-question:hover {
    background: #f8f9fa;
}

.faq-question h3 {
    margin: 0;
    color: #333;
    font-size: 1.1rem;
}

.faq-question i {
    color: #ff4e45;
    transition: transform 0.3s ease;
}

.faq-item.active .faq-question i {
    transform: rotate(180deg);
}

.faq-answer {
    padding: 0 1.5rem;
    max-height: 0;
    overflow: hidden;
    transition: all 0.3s ease;
    background: #f8f9fa;
}

.faq-item.active .faq-answer {
    padding: 1.5rem;
    max-height: 200px;
}

.faq-answer p {
    margin: 0;
    color: #666;
    line-height: 1.6;
}

/* Contact Form Section */
.contact-form-section {
    padding: 4rem 0;
}

.form-wrapper {
    max-width: 800px;
    margin: 0 auto;
}

.form-header {
    text-align: center;
    margin-bottom: 3rem;
}

.form-header h2 {
    font-size: 2rem;
    color: #333;
    margin-bottom: 1rem;
}

.form-header p {
    color: #666;
    font-size: 1.1rem;
}

.contact-form {
    background: white;
    padding: 3rem;
    border-radius: 16px;
    box-shadow: 0 4px 20px rgba(0, 0, 0, 0.1);
}

.form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 1.5rem;
    margin-bottom: 1.5rem;
}

.form-group {
    margin-bottom: 1.5rem;
}

.form-group label {
    display: block;
    margin-bottom: 0.5rem;
    font-weight: 600;
    color: #333;
}

.form-group input,
.form-group select,
.form-group textarea {
    width: 100%;
    padding: 1rem;
    border: 2px solid #e9ecef;
    border-radius: 8px;
    font-size: 1rem;
    transition: border-color 0.3s ease;
}

.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
    outline: none;
    border-color: #667eea;
}

.form-group textarea {
    resize: vertical;
    min-height: 120px;
}

.file-upload {
    display: block;
    cursor: pointer;
}

.file-upload input[type="file"] {
    display: none;
}

.file-upload-text {
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 2rem;
    border: 2px dashed #ddd;
    border-radius: 8px;
    color: #666;
    transition: all 0.3s ease;
}

.file-upload:hover .file-upload-text {
    border-color: #667eea;
    color: #667eea;
}

.file-upload-text i {
    margin-right: 0.5rem;
}

.file-list {
    margin-top: 1rem;
}

.file-item {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 0.5rem;
    background: #f8f9fa;
    border-radius: 4px;
    margin-bottom: 0.5rem;
}

.file-remove {
    color: #dc3545;
    cursor: pointer;
    padding: 0.25rem;
}

.checkbox-label {
    display: flex;
    align-items: center;
    cursor: pointer;
    font-size: 0.9rem;
}

.checkbox-label input[type="checkbox"] {
    width: auto;
    margin-right: 0.5rem;
}

.privacy-link {
    color: #667eea;
    text-decoration: none;
}

.privacy-link:hover {
    text-decoration: underline;
}

.submit-btn {
    background: #ff4e45;
    color: white;
    border: none;
    padding: 1.25rem 3rem;
    border-radius: 8px;
    font-size: 1.1rem;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.3s ease;
    width: 100%;
}

.submit-btn:hover {
    background: #ff4e45;
    transform: translateY(-2px);
}

.submit-btn i {
    margin-right: 0.5rem;
}

/* Responsive Design */
@media (max-width: 768px) {
    .cs-header {
        padding: 3rem 0 1.5rem;
    }
    
    .cs-header-content h1 {
        font-size: 2rem;
    }
    
    .quick-help,
    .contact-methods,
    .faq-section,
    .contact-form-section {
        padding: 3rem 0;
    }
    
    .help-grid,
    .contact-grid {
        grid-template-columns: 1fr;
        gap: 1.5rem;
    }
    
    .help-card,
    .contact-card {
        padding: 1.5rem;
    }
    
    .contact-form {
        padding: 2rem;
    }
    
    .form-row {
        grid-template-columns: 1fr;
        gap: 1rem;
    }
    
    .faq-categories {
        gap: 0.5rem;
    }
    
    .faq-category {
        padding: 0.5rem 1rem;
        font-size: 0.9rem;
    }
}

@media (max-width: 480px) {
    .container {
        padding: 0 1rem;
    }
    
    .cs-header-content h1 {
        font-size: 1.75rem;
    }
    
    .cs-header-content p {
        font-size: 1rem;
    }
    
    .contact-form {
        padding: 1.5rem;
    }
    
    .help-card,
    .contact-card {
        padding: 1.25rem;
    }
    
    .contact-icon,
    .help-icon {
        width: 50px;
        height: 50px;
    }
    
    .contact-icon i,
    .help-icon i {
        font-size: 1.25rem;
    }
}